new home


congratulations &

Welcome home

Congratulations on moving into your new Terra View home! Good news — we’re still here to support you, even after closing day.

Terra View Homes has compiled a variety of comprehensive resources and information that will help you care for your new Net Zero/ Net Zero Ready home for years to come. We pride ourselves on educating and guiding our homeowners so they can feel confident, comfortable and excited about approaching and maintaining the systems and equipment that make up their new home. We invite you to browse through our library of information and reach out to our Customer Care Team for any further questions.

Net Zero/Ready Home Maintenance Video Series

11 Videos

Blog Resources

Home Maintenance blog

Tarion Warranty

All new homes built in Ontario are covered by the Ontario New Home Warranties Plan Act. Tarion’s role is to ensure that new homeowners receive the coverage they are entitled to under their builder’s warranty. 

Terra View Homes provides the following in all homes:

  • 1-year comprehensive material and labour warranty on property and building as per Tarion warranty program coverage
  • 2-year warranty on items such as water penetration, heating and electrical, plumbing and mechanical installations as per Tarion warranty program coverage
  • 7-year major structural defect warranty as per Tarion warranty program coverage
  • Manufacturer’s warranty on all installed appliances and products are provided at the time of the pre-delivery inspection

Please note: Many new home build systems and features will require mandatory and consistent maintenance by the homeowner and are not included under Tarion warranty provisions. 

Customer Care

If you require assistance, please contact our Customer Care Team for all inquiries:

Monday-Friday: 8am-5pm

1 (226) 203-9680